Sunday, November 11, 2007

Are you an M-Worker (Mobile Worker)?

Are you a mobile worker? IDC predicts that within the next two years one quarter of the global workforce will be mobile workers. Wow!

And what is a mobile worker?

Mobile workers are those who work at least 10 hours per week away from home and from their main place of work, e.g. on business trips, in the field, traveling, or on customers’ premises, and use online computer connections when doing so”
– Electronic Commerce and Telework Trends, 2000

Cisco published an intriguing study earlier this year entitled, “Understanding and Managing the Mobile Workforce” (July 2007).

In it they found that some of the key competencies for mobile workers are:
* Adaptability
* Communication
* Planning
* Organizing and
* Relationship Building

Mobile Working is a trend that is expected to grow. The report also notes that M-Working can enhance productivity, motivation, flexibility and staff retention – key issues facing most organizations today.

How many mobile workers comprise your workforce? What changes in management style are required for managing mobile workers? How are their support needs different than office based employees? What impact do M-Workers have on your team enhancement strategies?

These are some of the issues I’ll be addressing in future blog posts. What are your thoughts on and experiences with M-Workers? As always, please feel free to comment below.

Have a great start to the week,

Jennifer Britton, PCC, CHRP, CPT
Potentials Realized
Toll Free: 1-866-217-1960
Email: info{at} potentialsrealized{dot}com

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