Tuesday, March 29, 2011

Leadership: Influence

The skill of influence is critical in today's business environment, whether you are a leader with title or not. As Ken Blanchard states, "The key to successful leadership is influence, not authority".

Over the past few weeks I've run a number of programs with new, and aspiring, leaders - in the financial services sector, the safety industry as well as in policing. Regardless of our title, we have the ability to influence others. In fact, when we are not in an official position of power, the skill of influence may become even more important in accomplishing our goals and objectives.

"Because everything we say and do is the length and shadow of our souls, our influence is determined by the quality of our being" - Dale Turner

Consider the following:
1. How are you using your skills of influence?
2. What impact is influence having on your work?
3. Who is in your circle of influence? Who is missing?

A great book with more information on this topic is Kerry Patterson's Influencer: The Power to Change Anything. A definite read!

Have a great week,

Jennifer Britton
Author of Effective Group Coaching
Email: info{at}potentialsrealized{dot}com

Tuesday, March 08, 2011

Leadership 365: Tips for Delegation

Effective Delegation often holds the key to managerial success and time management. What should you consider before delegating? Here are some tips to make sure delegation goes the best it can:

1. Be clear on the tasks you want to, and can, delegate. Not eveything can be delegated as a manager. What are some of the concrete activities/tasks you can pass on.
2. Consider who might benefit from the opportunity to take on the task. Do they have the skills (or stretch ability) to get it done?
3. Be clear on what the end result is expected to look like. Make sure that there is a common picture held by both of you.
4. Ensure that the person you are delegating to has the necessary resources, and authority, to complete the task.
5. Create a common understanding about time frames, success factors, and what the final product will look like.
6. Set up regular touchpoints/meetings to check in on progress and identify any roadblocks that are emerging.
7. Once the task is completed, review/identify any lessons learned.
8. Recognize and celebrate the achievement in a way that is meaningful and relevant.

Have a great week,

Jennifer Britton
Author of Effective Group Coaching (Wiley, 2010)